Away Travel Reviews
Away Travel Customer Reviews (3)
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Away Travel Customer’s Q&A
Away Travel FAQs
About awaytravel.com Prices and Cost?
Away is a popular luggage brand known for its high-end suitcases, duffles, and travel gear. These products are known for their durable construction and beautiful designs. However, these pieces are an investment and don't come cheap. Here are some examples of their products and prices:
- The Carry-On: One of Away's most popular luggage styles, The Carry-On is on sale in white for just $233. It features a durable polycarbonate hard shell, 360-degree spinner wheels, an aluminum telescoping handle, and leather finishes.
- The Medium: This is a matching white checked bag to the Carry-On. Also 15 percent off, the Medium is priced at $293. It features the same white polycarbonate hard shell, leather details, and compression packing system as the carry-on but almost twice the carrying capacity.
- The Daily Carry-On: This is a rolling laptop bag now 30 percent off in navy, priced at $63. The star feature of the rolling laptop bag is the exterior padded pocket that houses a 13-inch laptop sleeve and extra room for boarding passes and other small essentials.
Please note that prices may vary and it's always best to check the official website for the most accurate and up-to-date information..
About awaytravel.com Popular Products and Services?
Away is a popular brand known for its range of travel products. Their offerings include various types of luggage and bags. Some of their top picks include:
- The Carry-On: This compact bag has a large interior that can fit a surprising number of items. It's not expandable, so packing needs to be intentional.
- The Medium Flex: Another popular choice among Away's range of products.
- The Trunk: A larger luggage option for those who need more packing space.
- The Bigger Carry-on: Aluminum Edition: A premium carry-on option made from durable aluminum.
- The Everywhere Bag: A versatile bag suitable for weekend trips.
- F.A.R. Duffle 70L: A spacious duffel bag for longer trips.
- The Everywhere Zip Backpack: A practical backpack for everyday use.
- F.A.R. Convertible Backpack 45L: A convertible bag that can be used as a backpack or a duffel.
- The Packable Carryall: A tote bag that can be packed away when not in use.
- The Pet Carrier: A comfortable and safe way to travel with pets.
These products have been tested and reviewed by travelers, and they are often seen at airports around the world. Away also provides guides and support for their customers to make the most of their products. If the desired product or size is not available, Away recommends placing a new order and assisting with the return of the original order once received. Please note that this information is based on the data available and may vary. For the most accurate information, it's best to visit the Away website directly..
About awaytravel.com Payment Method?
Awaytravel.com accepts the following payment methods: Away Gift Card, American Express, Apple Pay, Diners, Discover, Google Pay, Interac, JCB, Mastercard, PayPal, Union Pay, and Visa. They also accept cash at their retail locations. Additionally, Klarna is available at checkout for online purchases. Please note that they currently do not accept prepaid gift cards and they're unable to split payment between multiple payment methods.
awaytravel.com Return Policy?
Awaytravel.com has a lifetime limited warranty for their luggage. This warranty covers defects such as cracks or breaks in the shell, wheels, handles, or telescoping handles that break off and are no longer usable, and zippers that can no longer be opened or closed. However, it does not cover cosmetic damage such as scratches, dents, dings, scuffs, stains, color changes, normal wear and tear, or other non-functional changes in the appearance of the product. The warranty is valid only for the period of time the luggage is owned by the original purchaser or recipient of the luggage. A copy of the purchase receipt is required to determine warranty applicability. If a defect is found, Away will repair or replace the luggage and ship it back to you within 90 days of receiving your original luggage. You will not be responsible for any shipping costs associated with shipping replaced or repaired luggage.
As for the return policy, they recently changed it from 100 days no questions asked to 100 days unused. Standard returns are accepted and repairs are offered at their retail locations. You can also start an online return or repair request by contacting their customer experience team.
Regarding the shipping policy, all orders have a 1-5 business day processing time at their warehouse before they hit the road. Once your order leaves their warehouse, how long it takes to deliver depends on your shipping method selected at checkout. If you choose their UPS Ground shipping option, your order will arrive within 2-4 business days, depending on your location. You'll be charged for items in your order once they ship. Their warehouse team takes a break on weekends and federal holidays, so orders placed on those days will be shipped the following business day. Free shipping is offered on eligible orders over $100..